Return Policy & Refunds
100% MONEY BACK SATISFACTION GUARANTEE!
Our Return Policy is Very Simple:
If you don’t love it, return it! If you’re not happy with a purchase you’ve made on CruxMagic.com for any reason, you can return it to us within 30 days of the order date. We are committed to quality products & your satisfaction is 100% guaranteed.
How to Request a Refund:
Simply send us a message using our contact form about the order you’d like to return. Any product returned must be in the same condition you received it. Pack your item securely, if you don’t have the original product packaging, use a sturdy box & include paddings such as packing bubbles or newspaper. Attach your return label to the package.
As soon as it arrives, we’ll issue a full refund for the entire purchase price within 48 hours of receiving the return.
Please note – CruxMagic.com does not reimburse the return shipping charges unless the return is due to a defect in quality.
You can also CALL US at 480-710-4100